Policy & Warranty

• We guarantee our customer’s nails against breakage for 3 days from the service date.
• There are no guarantees for customers with short nail beds when artificial nails are applied on.
• Please take the time to dry your nails completely. We cannot be responsible for repolishing once you leave the salon, but we will be more than happy to do a one-time touch-up.
• We cannot guarantee polish on natural nails since it does not last long.
• We are not responsible for any irritation or allergic reactions associated with the wax. If you have allergies to the wax or any medication that may result in an allergic reaction from the wax, you must tell us before we start the process.
• We encourage you to arrive at least 10 minutes prior to your scheduled appointment to allow plenty of time to park and check-in.
• Appointments will be held for 10 minutes. After this grace period, we consider this as a “NO SHOW” and the appointment may be given away. Please note that your late arrival will determine the length of your service and may require a reduced appointment time at the full service price, with respect to the clients that are scheduled after you.
• Parents/Guardians must be responsible for any activities or incidents caused by your children. Also, children are NOT allowed to run around in the salon.
• Customers shall be responsible for all of your valuables and personal belongings.
• Children 12 years old and under must have permission from a parent or guardian before artificial nails can be applied.
• All services are non-refundable.
• Gift certificates are non-refundable. They can only be used for services.
• If you have any pre-existing medical conditions such as diabetes, open cuts/wounds, fungal nail infection, allergies, etc., please inform us before we perform the service.
• If you are allergic to latex gloves, please inform us so we may use a different material for your safety.

Thank you for your cooperation.